As a regular user of PCGS grading and certification service, we find the "turn-around time" statistics shown on their website for "Modern" coins (the service we use most often) unsettling, to say the least. ("Modern" = a 1965 to date coin with a value up to $1000)
PCGS's own standard for "Modern" U. S. coins is 10 business days. The actual turn-around time reported on their website is 48 business days. In other words, it is taking PCGS between 9 and 10 weeks from the time the coin is received and entered into their tracking system until it is ready to be shipped back to the customer. Wow!
Given that the U. S. Mint just began accepting orders on January 29th for its newest commemorative coins (United States Marshals Service Anniversary), will PCGS lose more ground on its service standard as these new coins start arriving? We'll be watching closely in the weeks ahead.
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