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Sunday, July 21, 2013

Is ebay Stealing from Sellers?

We were just ripped off by ebay for $338.76 - unbelievable!!!!!

We sold and shipped coins to a customer in India, UPSP Priority Mail International with tracking and delivery confirmation.  We purchased the postage in the ebay system, so the tracking number was automatically uploaded to the ebay system.  The customer has not yet satisfied the Customs Service in India.  Rather than work it out with the Indian Customs Service, he disputed the transaction with us.  Despite the fact that the United States Postal Service tracking number (on record in the ebay system) shows that the coins are still being processed through Customs in India, ebay took the money out of our account and refunded it to the customer!!!!!!  So now the customer gets to keep the coins when they finally clear Customs, AND he was given his money back by ebay!!!!!

We will be filing suit against ebay to recover the money that they, in our opinion, stole from us.  If you or anyone you know has been ripped off by ebay in a similar manner, please contact us.  Perhaps a class action suit will be needed to stop similar abuses by ebay.

If you sell on ebay and ship internationally, you may want to reconsider whether you will allow sales to India.  The customer acknowledged to us that his problem was not with us but with the Customs Service in India (of course, that didn't stop ebay from taking $338.76 of our money and giving it to the customer).  He also told us that the Customs Service in India is notoriously corrupt, which ebay also knows.

We've blocked sales to India.  But that won't stop ebay from pulling the same scam again with shipments to any other international destination. 

We are actively seeking other sales channels to continue to de-emphasize ebay and eventually stop selling on ebay altogether.  If you have positive experience with moving your business off ebay, we would love to hear about your experience.  As more ebay sellers find alternatives to ebay, perhaps someone in senior management will wake up and realize that without us sellers, there is no ebay.

Sunday, July 7, 2013

Doctor Who 50th Anniversary Silver $2 Coin Niue Legal Tender

The newest coin in our Royal Australian Mint at Perth collection is a commemorative with color (or colour, as they write in Her Majesty's realms).  It celebrates the 50th anniversary of the popular BBC television series, Doctor Who.
Doctor Who is the world's longest running science fiction television series. Produced by the BBC, the program portrays the adventures of a time travelling alien known as the Doctor who explores the universe in his TARDIS, an extraordinary ship which is bigger on the inside than the outside and has the appearance of a 1960s British Police Box.  Along with his succession of companions, the Doctor faces a variety of adversaries as he works to save civilizations, help people, and right wrongs across the cosmos.
Doctor Who was first aired in Britain in November 1963 and has since become an icon of British popular culture.  Today, the program is a cult television favorite as it continues to captivate audiences around the world.
The new coin is a legal tender $2 coin in the island nation of Niue (about which, more later).  The reverse is a color image of the famous TARDIS, Doctor Who's all purpose time machine and conveyance.  While the coin is spectacular, the packaging may be even more so. The anniversary coin is packaged in a special presentation case in the shape of the iconic TARDIS – the Doctor’s travel machine – within a BBC branded shipper.  The doors of the TARDIS open to the familiar ‘vworp vworp’ sound to display the collectable and a numbered Certificate of Authenticity and the coin.
Under official license of BBC Australia & New Zealand, the 50th anniversary of Doctor Who 1oz. coin is issued by the New Zealand Mint.  The New Zealand Mint will issue no more than 10,000 of these Doctor Who 50th Anniversary 2013 1oz. Silver Proof Coins in special TARDIS style packaging.  The coin has been minted by the Royal Australian Mint at Perth for the New Zealand Mint.
About Niue
This coin is legal tender in the nation of Niue.  It was minted under license from the BBC and owners of the Dr. Who copyright.  The Royal Australian Mint at Perth minted this coin for the Royal New Zealand Mint. Niue (NEW-ay) is an island country in the South Pacific Ocean, 2,400 kilometres (1,500 mi) northeast of New Zealand and within the triangle formed by Tonga (to the southwest), the Samoas (to the northwest) and the Cook Islands (to the southeast). Its land area is 260 square kilometres (100 sq mi) and its population, predominantly Polynesian, is around 1,400.  They commonly refer to the island as "the Rock", a reference to the traditional moniker "Rock of Polynesia".
The United Nations itself recognizes Niue as one of two states in the world (the other one being the Cook Islands) that, as of 2013, are neither member States nor observer States of the UN.  Both Niue and the Cook Islands are, however, full members of UNESCO, FAO, UNCLOS, and UNFCCC, among other international organisations and UN specialised agencies.











Niue is in free association with New Zealand, and most of its diplomatic relations are conducted by New Zealand on Niue's behalf. All Niueans are New Zealand citizens, and Queen Elizabeth II is Niue's head of state in her capacity as Queen of New Zealand. 90–95% of Niuean people live in New Zealand, along with about 70% of the speakers of the Niuean language.  (Source: Wikipedia)

Random Buzz - Barnes & Noble's Nook Causing Frustrated Customers

Defective Nook software may be costing Barnes & Noble millions of dollars in sales.  Nook owners attempting to buy e-books are frustrated by B&Ns failure to address a problem with credit card authorization.  An hour or two after buying and downloading a Nook book, users receive a message from B&N telling them that there was a problem with their credit card, and their recent purchase was decline by their card issuer.  The Nook book is frozen, preventing the buyer from continuing to read it until B&N re-submits the purchase to the card issuer a week later!  Can you hear the sound of thousands of Nooks being tossed out of windows?

When contacted, card issuers tell customers that the problem isn't with their credit card, it's with Barnes & Noble.  This problem has been simmering away for months.  The Nook, rather than being the future of B&N, may turn out to be the undoing of this once popular brand.  Why B&N hasn't fixed the problem remains a mystery.  Could it be that this once solid company no longer has the resources to save itself?  Bloggers have been talking about this problem for a very long time.  It seems unlikely that B&N would just ignore the cost in lost sale and lost customers IF they had the wherewithal to fix it.